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Sales Associate

2 months ago

Santa Monica, California, United States HERSCHEL SUPPLY COMPANY Full time
About Herschel Supply Company

Herschel Supply Company is a leading manufacturer of high-quality products for a lifetime of better journeys. Our products are designed with timeless form and intuitive function, and are backed by our signature warranty. We are committed to creating a workspace that is safe, secure, inclusive and enjoyable for all.

About the Role

We are seeking a Sales Associate to join our retail team. As a Sales Associate, you will be responsible for creating an engaging shopping experience for our customers, interacting with people in a real and authentic way to deliver next-level customer service.

Key Responsibilities
  • Welcome customers to the store and provide a positive shopping experience.
  • Keep on top of product knowledge to assist customers, answer questions, and make recommendations.
  • Effectively communicate all features, advantages and benefits of our products to customers.
  • Maintain knowledge of in-store stock availability on the sales floor, in backroom and online.
  • Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store is clean and well presented.
  • Receive and process stock from warehouse, including unpacking, scanning/receiving, counting, tagging as required, folding, sizing, and placing on the floor, with overflow stock in back room and assigned storage areas.
  • Assist with re-stocking and pricing duties, including sale preparation as required.
  • Ensure items from change rooms are returned to appropriate area - sized and tagged.
  • Complete assigned clean-up duty.
  • Utilize the Point-of-Sale system and Mobile Point of Sale System, processes payments, refunds, and exchange.
  • Stay on top of new product launches, trends, and initiatives.
  • Participate in staff training and store events when required.
Requirements
  • Upbeat, passionate, friendly, and authentic.
  • Builds relationships naturally, embraces individuality and diversity.
  • Comfortable working in a team focused environment and sharing ideas.
  • Capable of working together with customers to resolve any service issues.
  • A natural ability to sell the features, advantages and benefits of a product to customers.
  • Able to work a flexible schedule including weekends, evenings, holidays, and special events.
  • Eager to develop new skills and is responsive to feedback.
  • Results-oriented and process driven, with high expectations of self and team.
Availability

We expect all part-time employees to be available for opening and closing shifts a minimum of three times per week. All employees must be available at least one full weekend day. Part time is 30 hours or less per week.

Hourly Rate

$18 per hour depending on experience.