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Hospitality Front Office Agent

2 months ago

Montgomery, Alabama, United States Pch Hotels & Resorts Full time

Position Overview:
As an integral part of our hospitality team at Pch Hotels & Resorts, the Front Desk Clerk plays a crucial role in ensuring a seamless experience for our guests during their arrival and departure.

Key Responsibilities:
- Deliver exceptional customer service by welcoming guests with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently, ensuring accuracy in all transactions.
- Address guest inquiries and resolve any issues promptly to enhance their stay.

Qualifications:
- Strong communication skills and a commitment to providing outstanding service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in a hospitality or customer service role is preferred.

Join Us:
Become a part of our dedicated team and contribute to creating memorable experiences for our guests.