Customer Service Representative

4 weeks ago


Warwick, United States Daltile Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Daltile. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our customers, while also ensuring the efficient operation of our warehouse and inventory management systems.

Key Responsibilities
  • Provide exceptional customer service and support to customers via phone, email, and in-person
  • Process customer orders and resolve any issues or concerns in a timely and professional manner
  • Manage and maintain accurate inventory levels and ensure timely delivery of products to customers
  • Collaborate with the warehouse team to ensure efficient and safe operation of the warehouse
  • Perform other related duties as required
Requirements
  • High school diploma or equivalent required
  • 1+ year of customer service experience and warehouse experience required
  • Crane forklift experience a plus
Competencies
  • Excellent communication and customer service skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic math skills and ability to accurately count and manage inventory


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