Insurance Service Coordinator

4 days ago


Ada, Oklahoma, United States Robert Shurtleff - State Farm Agent Full time

At Robert Shurtleff - State Farm Agent, we're seeking a talented Customer Relations Representative to join our team. As a key member of our agency, you'll play a vital role in generating exceptional client experiences that drive business growth.

About the Role

We're looking for a highly motivated and customer-focused individual who can effectively manage customer inquiries, resolve issues, and maintain accurate records. If you have a passion for delivering top-notch service and are eager to develop your skills, we'd love to hear from you

Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and coordination with other departments.
  • Assist in developing and implementing customer retention strategies to drive business growth.
Qualifications
  • Strong communication and problem-solving skills, with the ability to handle high-stress situations calmly and professionally.
  • Experience in customer service or a related field is preferred but not required.
  • A strong desire to deliver exceptional service and a commitment to ongoing learning and development.
Compensation

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including simple IRA, license reimbursement, bonus opportunities, and comprehensive training and development programs.



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