Mohs Team Lead

1 month ago

Arnold, Missouri, United States US Derm Support Roles Full time
Overview

We are seeking a highly skilled and experienced Mohs Team Lead to join our team at Forefront Dermatology. As a key member of our clinical operations team, you will be responsible for promoting the values and mission of our organization, providing daily on-site leadership and effective management of clinic operations, and ensuring high levels of patient customer service, operational efficiency, and employee satisfaction.

Responsibilities
  • Lead and manage the Mohs medical assistant team, ensuring efficient and effective clinic operations.
  • Develop and implement strategies to improve clinic efficiency, productivity, and teamwork.
  • Collaborate with regional clinic coordinators and managers to ensure seamless clinic operations and high levels of patient satisfaction.
  • Manage clinic overhead, supplies, and equipment, ensuring optimal use of resources.
  • Develop and implement training programs for new staff members, ensuring they are equipped to provide excellent patient care and adhere to department policies and procedures.
  • Assist with employee recruitment, selection, and hiring processes for all Mohs medical assistants and histology technicians.
  • Lead new employee onboarding and training to ensure adequate skill set and adherence to all department policies and procedures.
  • Assist with addressing medical staff performance issues and completing annual staff performance evaluations per company policies.
  • Maintain inventory of clinic supplies, including all medical, office, and cosmetic supplies necessary for patient care.
  • Provide regular updates to regional clinic coordinators and managers on pertinent clinic and central service issues.
  • Complete all daily, weekly, monthly, and quarterly assignments according to deadlines.
  • Responsible for all phone messages, faxes, interdepartmental mail (if clinic is non-remote) is addressed immediately.
  • Responsible for attaining prior authorizations and maintaining a system to track from start to finish.
  • Provide training and supervision to all new staff and ongoing training for existing staff, including but not limited to corporate compliance (i.e. OSHA, HIPAA, Laser Safety) annual completion.
  • Prepare for and participate in CLIA surveys.
  • Act as a role model and subject matter expert for policies and procedures set in place by management, as well as working with new software or equipment.
Requirements
  • Minimum post-high school education in a medical support field, such as Certified Medical Assistant, Registered Medical Assistant, Certified Surgical Tech, or Licensed Practical Nurse.
  • Current certification/licensure and maintenance of certification/licensure throughout employment.
  • Excellent communication skills and the ability to communicate effectively orally and in writing.
  • Demonstrated leadership experience, with the ability to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
  • Proficiency with Microsoft Word, Excel, and PowerPoint, with the ability to learn new software quickly.
  • Excellent leadership, organizational, and computer skills.
  • Ability to work effectively and cooperatively with staff, board, clients, and the public.
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
  • Ability to maintain confidentiality of information.

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