Hotel Room Attendant

2 days ago


Baton Rouge, Louisiana, United States Sonesta International Hotels Full time
About the Role

As a Hotel Room Attendant at Sonesta International Hotels, you will play a critical role in ensuring that our guests have a comfortable and enjoyable stay. You will be responsible for maintaining the cleanliness and organization of our hotel rooms and public areas, responding to guest complaints and special requests, and promoting teamwork and quality service throughout the hotel.

Main Responsibilities:
  1. Clean and Maintain Guest Rooms: Ensure that guest rooms and public areas are clean, tidy, and well-maintained, following established standards and procedures.
  2. Provide Excellent Guest Service: Respond promptly to guest complaints, special requests, and concerns, taking corrective action to achieve complete guest satisfaction.
  3. Operate Laundry Equipment: Monitor laundry supplies and equipment, operate washers and dryers according to hotel standards and manufacturers' guidelines, receive soiled linens and inspect for damaged or stained items, fold and store clean linens, report damages to supervisor.
  4. Collaborate with Team Members: Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

What We Offer:

  • $18-$20 per hour, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and short-term and long-term disability insurance.
  • Ongoing training and development opportunities to help you grow and succeed in your career.


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