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Perishable Department Team Member

1 month ago


Cary, North Carolina, United States Food Lion Full time

Food Lion Store Associate Opportunity

About Food Lion:

We provide an easy, fresh and affordable shopping experience to the communities we serve since 1957. Our associates serve over 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Job Summary:

This role is responsible for providing quality customer service within the Perishable Department. Maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice are key responsibilities.

Main Responsibilities:

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to other associates.
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
  • Receive deliveries, code where applicable, rotate and put in appropriate storage area.
  • Earn $32,000 - $42,000 annually, based on location and experience.
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
  • Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
  • Process beef and grinds as directed from the planned production tool and as requested or needed.
  • Wrap, label, weigh and stock meat case as requested or needed.
  • Assemble, disassemble, and clean the grinder as requested or needed.
  • Properly clean and sanitize the department.
  • Maintains variety and layout standards.
  • Ensure that all advertising and sales promotion materials applicable to the department are properly utilized.
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state and federal regulations.
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
  • Perform all other duties as assigned.

Qualifications:

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.