Current jobs related to Global Technical Implementations Senior Leader - Dallas, Texas - Jobs for Humanity

  • Senior Technical Program Lead

    4 days ago

    Dallas, Texas, United States Saxon Global Full time

    Job Title - Technical Project ManagerLocation - Dallas, TXWe are seeking a seasoned leader with strong technical expertise to oversee our projects in Dallas.As a Technical Project Manager at Saxon Global, you will be responsible for leading cross-functional teams and driving project delivery.Key Responsibilities:* Lead project planning, execution, and...

  • ServiceNow Implementation Specialist

    1 week ago

    Dallas, Texas, United States Saxon Global Full time

    Job Summary: We are seeking a highly skilled ServiceNow Developer to join our team at Saxon Global. The ideal candidate will have a strong background in ServiceNow implementation, with a focus on the CSM/Telecom-OM module. The successful candidate will be responsible for configuring and customizing the ServiceNow solution to meet business requirements, as...

  • Senior Software Architect

    1 week ago

    Dallas, Texas, United States Saxon Global Full time

    Job Summary:The Senior Software Architect will lead the development of in-house software applications and extensions, utilizing technical languages to meet business requirements and objectives. This role involves taking technical specifications and developing applications, integrating data, testing, and completing technical documentation. The successful...

  • Senior QA Automation Leader

    3 days ago

    Dallas, Texas, United States GTN Technical Staffing Full time

    About the RoleGTN Technical Staffing is seeking a Senior QA Automation Leader to spearhead our client's QA strategy with a primary focus on building an automation framework from the ground up using Tosca. This role will be instrumental in ensuring the quality and scalability of our client's platform by working closely with cross-functional teams to deliver a...

  • Senior Database Architect

    4 days ago

    Dallas, Texas, United States Saxon Global Full time

    Key Responsibilities:As a Senior Database Architect at Saxon Global, you will be responsible for designing and implementing scalable and secure database systems. This includes developing architectural designs, implementing database solutions, and ensuring data security and integrity.Technical Requirements:* 12+ years of experience in Oracle, Security,...

  • Scrum Master

    3 days ago

    Dallas, Texas, United States Saxon Global Full time

    This is a 12-month contract with Saxon Global, 100% remote. A LinkedIn profile and a brief note are required. All visa types are accepted, except for H1B. Key ResponsibilitiesThis role is a Scrum Master over the Salesforce Organization PMO. The hiring manager is looking for someone with a technical background, either as a former developer or with experience...

  • Senior Technical Consultant, Platform Engineering

    3 days ago

    Dallas, Texas, United States AHEAD USA Full time

    AHEAD USA is seeking a skilled Senior Technical Consultant, Platform Engineering to join our team. As a technical thought leader, you will serve as a SME for our ecosystem of partners, customers, and service providers in the realm of Modern Apps & Platform Engineering.The ideal candidate will have experience in designing and implementing complex...

  • Technical Implementation Specialist

    4 days ago

    Dallas, Texas, United States UnitedHealth Group Full time

    About the Role:UnitedHealth Group is seeking a skilled Technical Implementation Engineer to join our team. As a Technical Implementation Engineer, you will play a critical role in deploying, implementing, and configuring Change Healthcare Cardiology products and solutions.Key Responsibilities:Deploying, implementing, and configuring all purchased Change...

  • Senior Product Manager

    1 week ago

    Dallas, Texas, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Product Manager - Technical to join our Catalog Integrity team. As a key member of our team, you will be responsible for building and enhancing technical product features to improve abuse detection and prevention activities.This is a global role that requires strong analytical and problem-solving skills,...

  • Senior Java Developer

    7 days ago

    Dallas, Texas, United States Saxon Global Full time

    Saxon Global is seeking a highly skilled Senior Java Developer to join our team in a technical leadership role. The ideal candidate will have a strong background in software engineering, with a focus on Java development and enterprise software solutions.The successful candidate will be responsible for designing, developing, and implementing large-scale,...

  • Senior Technical Lead, .NET Development

    7 days ago

    Dallas, Texas, United States KPMG Full time

    Job SummaryKPMG is seeking a highly skilled Senior Technical Lead, .NET Development to join our Digital Nexus technology organization. This is a remote work opportunity.Key ResponsibilitiesProvide technical leadership for onshore and offshore development teams, technical project leaders, and developers.Participate in developing and mentoring employees to...

  • Digital Problem Solver and Operations Leader

    2 days ago

    Dallas, Texas, United States Saxon Global Full time

    Saxon Global is a dynamic company that offers an exciting opportunity for a Digital Problem Solver and Operations Leader. Based in Rhode Island, the ideal candidate will work evenings and weekend shifts, or consider locations in Dallas, TX, Scottsdale, AZ, Chicago, IL, or Florham Park, NJ. As a technical professional with a passion for resolving complex...

  • Senior Python Engineer

    3 days ago

    Dallas, Texas, United States PRIMUS Global Services, Inc Full time

    Job Title: Senior Python Engineer (AI/ML)Job Description:We are seeking a highly skilled Senior Python Engineer (AI/ML) to join our team at PRIMUS Global Services, Inc. in Dallas, Texas or New Jersey. As a Senior Python Engineer (AI/ML), you will be responsible for developing and implementing AI/ML models using Python, Java, and JavaScript.Key...

  • Senior Geotechnical Engineering Consultant

    4 days ago

    Dallas, Texas, United States Insight Global Full time

    Job OverviewAs a Senior Engineering Consultant at Insight Global, you will play a pivotal role in the technical management of assigned projects, primarily within the geotechnical engineering discipline, and occasionally within the construction materials engineering and testing (CoMET) disciplines.Key Responsibilities:Operations Management: Oversee staff...

  • Senior .NET Developer

    1 week ago

    Dallas, Texas, United States Saxon Global Full time

    We are seeking a highly skilled Senior .NET Developer to join our team at Saxon Global. The ideal candidate will have extensive experience in Azure development, with a strong focus on C# .NET Core, Azure Functions, and API development.The successful candidate will have a solid understanding of Azure services, including Azure Storage, Azure Databases, and...

  • Senior DevOps Engineer

    1 week ago

    Dallas, Texas, United States Saxon Global Full time

    Key Responsibilities:As a Senior DevOps Engineer at Saxon Global, you will be responsible for leading the migration of complex systems to the cloud. This involves designing and implementing scalable and highly reliable enterprise systems, ensuring system availability, latency, performance, efficiency, change management, monitoring, emergency response, and...

  • Senior .NET Developer

    2 days ago

    Dallas, Texas, United States Saxon Global Full time

    Job Title: Senior .NET DeveloperWe are seeking a skilled Senior .NET Developer to join our team at Saxon Global. As a key member of our development team, you will be responsible for designing, implementing, and deploying mission-critical projects and applications that support the requirements of our business and customer community.Key Responsibilities:*...

  • Senior System Engineer

    2 weeks ago

    Dallas, Texas, United States Saxon Global Full time

    Job Title: Senior System EngineerJob Summary:We are seeking a highly skilled and experienced System Admin and Datacentre Engineer to join our team at Saxon Global. The ideal candidate will have a strong background in hardware management, datacentre migrations, and expertise in working with OpenShift/open stack.Key Responsibilities:Manage and maintain the...

  • Senior Operations Manager

    4 weeks ago

    Dallas, Texas, United States DSJ Global Full time

    Senior Operations Manager Job DescriptionWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at DSJ Global. As a key member of our operations team, you will be responsible for ensuring the efficient and effective operation of our facilities and operations.Key Responsibilities:Manage and oversee the day-to-day operations...

  • Technical Incident Manager

    3 weeks ago

    Dallas, Texas, United States Saxon Global Full time

    Technical Incident ManagerSaxon Global is seeking a skilled Technical Incident Manager to join our team. As a key member of our Site Reliability Engineering (SRE) culture, you will drive long-term stability and enhancements in our production environment.Key Responsibilities:Develop and maintain a deep understanding of our production systems and...

Global Technical Implementations Senior Leader

2 months ago

Dallas, Texas, United States Jobs for Humanity Full time
Company Overview
Jobs for Humanity is partnering with TurnItIn to foster an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds.

Company Name: TurnItIn

Position Overview

At Turnitin, you will become part of a pioneering organization recognized for its innovation in the global education sector. For over two decades, Turnitin has collaborated with educational institutions to uphold principles of honesty, consistency, and fairness across various disciplines and assessment methods. Our services are utilized by more than 16,000 academic institutions, publishers, and corporations, including Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal, and ProctorExam.

Turnitin operates offices in multiple countries, fostering a diverse community of professionals united by a common goal to make a significant impact in education. Join us in driving meaningful change.

Key Responsibilities:
  • Lead and manage the Global Technical Implementation team, emphasizing process optimization, team structure enhancement, professional skill development, and career advancement while cultivating an environment that promotes industry excellence.
  • Prioritize scaling capacity, improving efficiencies, and enhancing customer satisfaction and experience.
  • Establish a cohesive framework for supporting global clients across integrity and assessment products, creating an efficient and repeatable service delivery model.
  • Develop a strategy to provide a modern, accessible library of up-to-date content, emphasizing self-service and just-in-time adult learning with integrated efficiencies and scalability.
  • Serve as a knowledgeable and trusted advisor on Turnitin products and LMS integrations, ensuring ongoing professional development and quality assurance for technical implementation consultants.
  • Collaborate with Sales, Marketing, Product, Engineering, and Customer Success teams to facilitate seamless customer interactions and reduce preventable support cases.
  • Identify opportunities to enhance customer experience proactively and drive related initiatives across Turnitin departments.
  • Establish KPIs to assess team effectiveness, providing visibility into customer health, satisfaction, retention, and revenue growth.
  • Oversee staff planning, recruitment, performance management, work assignments, training, mentoring, and recognition or disciplinary actions.
  • Gather and analyze customer feedback to pinpoint areas for development within company Professional Services.
  • Manage a service portfolio that addresses strategic services and general implementation needs while leveraging digital learning tools and proven methodologies.
  • Identify and formulate plans to manage at-risk customers during the onboarding or technical change management phases of their journey.
  • Facilitate customer interactions with Support and Integrations teams for urgent issues and escalations.
  • Aggregate customer feedback and requirements for the Product team.
Qualifications:
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of experience managing professional services, implementations, or onboarding functions, preferably in a SaaS environment.
  • 3+ years of experience leading teams of 5 or more in a technical department within a SaaS organization.
  • 3+ years of experience utilizing metrics to enhance onboarding efficiency, including weekly goal setting and reporting to management.
  • A blend of analytical and creative skills to devise innovative solutions for clients while delivering exceptional service.
  • Proven ability to drive operational excellence and advocate for customers within the organization.
  • Effective collaboration skills with various business units to ensure customer success.
  • Demonstrated success in optimizing processes and tools for customer implementation, training, and education.
  • Experience in customer training, implementations, and educational services.
  • Proven track record in hiring and retaining a talented professional services team.
  • Exceptional interpersonal skills, including strong written and verbal communication abilities.
Additional Information

The expected annual base salary range for this position is: $99,000/year to $148,000/year. This position is eligible for bonuses or commissions.

Total Rewards @ Turnitin
Turnitin offers a competitive Total Rewards package that goes beyond monetary compensation. In addition to the intrinsic rewards of making a difference in the lives of educators, administrators, learners, and researchers worldwide, Turnitin provides generous time off and health and wellness programs that offer flexibility and support for life's challenges. Our Remote-First approach allows you to work in a manner that best suits your style and situation, whether remotely, in one of our offices, or in a hybrid model.

Our Mission is to uphold the integrity of global education and significantly enhance learning outcomes.

Our Values guide all our actions:
  • Customer Centric - We fulfill our mission by placing educators and learners at the core of our efforts.
  • Passion for Learning - We seek teammates who are committed to continuous learning and growth.
  • Integrity - Integrity is fundamental to Turnitin, influencing our products and interactions.
  • Action & Ownership - We empower our team members to take initiative and make decisions.
  • One Team - We strive to collaborate effectively and celebrate each other's achievements.
  • Global Mindset - We respect diverse cultures and think globally while acting locally to maximize our educational impact.
Global Benefits
  • Flexible/hybrid working arrangements.
  • Remote First Culture.
  • Health Care Coverage.
  • Tuition Reimbursement.
  • Competitive Paid Time Off.
  • Self-Care Days.
  • National Holidays.
  • Paid Volunteer Time.
  • Charitable contribution matching.
  • Monthly Wellness Reimbursement/Home Office Equipment.
  • Access to mental health resources.
  • Parental Leave.
  • Retirement Plan with matching contributions.
* Benefits may vary by country.

Seeing Beyond the Job Ad

At Turnitin, we understand that it is unrealistic for candidates to meet every requirement listed in a job advertisement. We encourage you to apply if you meet the majority of the qualifications, as we recognize that skills develop over time. If you are eager to learn and grow with us, we welcome your application.