Retail Sales Support Specialist
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth in our retail stores.
Responsibilities
- Provide strong product knowledge and technical support to customers, ensuring they have a seamless and enjoyable shopping experience.
- Assist customers with sales transactions, including equipment returns and swaps, and provide support for mobile devices and services.
- Work closely with the sales team to achieve sales targets and promote our products and services.
- Maintain a clean and organized store environment, ensuring that all products and equipment are properly displayed and functioning.
- Participate in visual merchandising and inventory management to ensure that the store is visually appealing and well-stocked.
- Collaborate with the leadership team to identify opportunities for process improvements and implement changes to enhance the customer experience.
Qualifications
- High school diploma or equivalent required.
- Minimum one year of work experience in a retail or sales environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Knowledge of Microsoft Word, Excel, and Outlook.
- Physical ability to lift up to 25 pounds and stand for long periods.
About Us
At Optimum, we're committed to empowering our employees to take ownership of their work and drive results. We believe in creating a culture of transparency, community, and expertise, and we're looking for individuals who share our values and are passionate about delivering exceptional customer experiences.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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