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Server - Food and Beverage Professional

2 months ago

Park City, Utah, United States Marriott Full time
{"title": "Server", "description": "Job Summary

As a Server at The St. Regis Deer Valley, you will be responsible for providing exceptional service to our guests by serving food and beverages in a timely and efficient manner. You will work closely with the kitchen team to ensure that all orders are accurate and delivered to the guests in a timely manner.

Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections and communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transaction in MICROS system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate check to guest and process payment.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • No license or certification required.
About Us

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

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