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Assistant Manager

2 months ago

Aurora, Illinois, United States J Group Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at J Group. As a key member of our leadership team, you will be responsible for supporting a profitable business by creating genuine connections with customers, fostering customer loyalty, and driving strong community engagement.

You will provide in-the-moment feedback and coaching to team members to help them contribute at their highest potential. You will also partner with your leadership team to make adjustments when needed to drive the business forward.

Key Responsibilities
  • Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
  • Observe Stylist performance on the selling floor and assist if necessary to make a connection or sale.
  • Lead fit sessions that enhance product knowledge and fuel a style obsession.
  • Help Stylists make the most of each customer interaction by sharing specific actions to improve outcomes.
  • Ensure the team is always on track to make their goals and exceed customer expectations.
  • Own the selling floor and ensure that the right people are in the right place at the right time.
  • Be ready to step in for another manager as needed.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.
  • Act in a manner that aligns with our values.
About You

We are looking for someone who loves our brand, customers, and teams. You should have a great fashion aesthetic and be plugged in to what's happening in the industry and community. You should also have a track record of setting and achieving goals, be energized by change, and make smart decisions by actively listening, understanding data, and looking beyond the obvious.

You should have a high school diploma or equivalent combo of education and experience, and 2 or more years of experience with similar scope, specialty retail preferred. You should also be able to communicate effectively and confidently, process information and operate store systems accurately, and be available when we are busy, including nights, weekends, and holidays.

Perks

We offer a competitive base pay and bonus programs, flexible days and hours, amazing merchandise discounts, 24/7 free confidential help with a variety of personal and work concerns, personal and professional development, giving back: volunteer program, disaster relief funds, charitable matching donations, medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit, time away: paid time off, holidays, parental leave, disability leave, bereavement, and 401(k) plan with company matching contributions.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, or any other basis protected under applicable law.