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Lead Financial Aid Officer

2 months ago

Quincy, Massachusetts, United States Quincy College Full time

Quincy College Job Posting:

Lead Financial Aid Officer Founded in 1958, Quincy College is a two-year, municipally affiliated college serving approximately 4,000 students at campuses located in Quincy and Plymouth, Massachusetts.

Quincy College Mission Statement

Quincy College offers open-access and selective programs focusing on academic achievement and excellence, fostering diversity, providing economic opportunity, promoting community involvement, and supporting lifelong learning.

We foster valuable learning relationships that inspire students to realize their educational and professional futures.

Job Overview:

POSITION SUMMARY:


Under the supervision of the Assistant Vice President of Financial Aid, the Lead Financial Aid Officer is tasked with the daily management and oversight of the Stafford Loan program, Massachusetts State program, and the Federal Work Study program. This includes the processing of loan applications, conducting entrance and exit counseling for groups and individuals, and reconciling electronic fund transfer rosters, payment records, and paper check receipts.

Responsibilities include awarding Federal Work Study funds, coordinating placements for Federal Work Study students, reconciling payment rosters, and establishing community service placements along with monthly supervision contacts for all placements.


Key Responsibilities:
  • Stafford Loan Program
  • Process loan applications
  • Conduct entrance and exit counseling for groups and individuals
  • Reconcile electronic fund transfer rosters
  • Reconcile paper check receipts
  • Massachusetts State Programs
  • Manage Massachusetts Grant and NIL applications
  • Complete Massachusetts Grant certification roster
  • Award Massachusetts Grant
  • Reconcile Massachusetts Grant payment roster
  • Conduct entrance and exit counseling for groups and individuals
  • Reconcile electronic fund transfer roster
  • Award Federal Work Study funds
  • Coordinate placements for Federal Work Study students
  • Establish off-campus and community service placements
  • Provide monthly supervisory contact for all placements
  • Conduct weekly reconciliation of Federal Work Study payment roster and reporting
  • Assist the Assistant Vice President of Financial Aid in the awarding of aid
  • Provide individual counseling to students and parents as needed
  • Collaborate with Enrollment Services and the Business Office to resolve student issues
  • Participate in outreach activities and recruiting initiatives for prospective students, current students, and parents
  • Troubleshoot processing problems and technical issues related to the COD system and Colleague software
  • Contribute to Business Process Redesign and process improvement initiatives to enhance efficiencies and automation within Student Financial Services.
  • Utilize the full potential of the COD system, NSLDS information, Powerfaids, and Jenzabar functionalities
  • Manage electronic communication with the DOE Title IV Wide Area Network, including application downloads and uploads, corrections, and grant data management
  • Process all Federal loans, ensuring compliance with eligibility requirements, reconciliation of award budget dollars, and adherence to regulations and institutional policies
  • Analyze system-generated data to verify compliance and eligibility of students receiving aid
  • Schedule appointments with prospective and current students to provide comprehensive information regarding financial aid and related processes
  • Assist with outreach activities and recruiting initiatives
  • Guide students through administrative processes, providing instructional and technical support as needed
  • Support the manager of the Financial Aid office
  • Participate in mandatory training and coursework related to federal and state regulations
  • Other duties as assigned

Qualifications:

Educational Experience:
A Bachelor's degree or equivalent work experience is required. A Master's degree in higher education is preferred.
Additional Requirements:
  • Ability to handle confidential student financial, academic, and personal information in compliance with FERPA
  • Strong interpersonal skills and a willingness to assist in problem-solving
  • Excellent verbal and written communication skills
  • Ability to articulate and represent the mission of a community college
  • Capability to prioritize multiple tasks in a fast-paced environment
  • Willingness to work evenings and weekends as necessary
  • Collaborative approach and responsiveness to all College constituents
  • Proficient computer skills, particularly in Microsoft Excel and Word
  • Ability to perform essential functions of the position with or without reasonable accommodations
  • Independent thinking and problem-solving skills
  • Must not be in default on a federal student loan
  • Possess a valid driver's license

SUPERVISORY RESPONSIBILITIES:
Oversee Financial Aid staff members and work-study students.

TRAVEL:
Travel between the Quincy and Plymouth campuses may be required.

Additional Information:

EEO Statement:

Quincy College is an equal opportunity employer committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy.

Quincy College is committed to achieving a diverse workforce and complies with all Federal and Massachusetts State laws, regulations, and executive orders regarding non-discrimination and affirmative action.