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Customer Service Representative

2 months ago

Pickerington, Ohio, United States OhioHealth Full time

Job Summary

The Service Excellence Ambassador will play a vital role in delivering exceptional customer service to patients, families, visitors, and OhioHealth physicians and associates. This ambassador will be responsible for providing information and feedback to enhance the overall patient experience.

Key Responsibilities

  • Provide exceptional customer service to patients, families, visitors, and OhioHealth physicians and associates
  • Collect and provide information to enhance the patient experience
  • Collaborate with healthcare teams to ensure seamless patient care
  • Identify opportunities to improve patient satisfaction and implement solutions

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong commitment to customer service, and the ability to work effectively in a fast-paced environment.