Digital Transformation Leader

7 hours ago

New York, New York, United States L Oreal USA Full time
Job Title: Director, Digital eCommerce Acceleration

At L'Oreal USA, we are seeking a highly skilled and experienced professional to join our team as a Director, Digital eCommerce Acceleration. This role will be responsible for driving the launch and acceleration of brands on new eCommerce channels using a data-driven content and CX approach rooted in insights and the competitive landscape.

Key Responsibilities:
  • Drive the launch and acceleration of brands on new eCommerce channels using a data-driven content and CX approach.
  • Manage content testing opportunities and optimizations.
  • Support the activation and acceleration of social commerce in collaboration with LUSA CDMO & Brand(s) to drive sales and content engagement.
  • Champion the usage of Opera, with a focus on process, IP rights compliance, and management.
  • Co-develop and refine best practice framework for professional eCommerce content and CX in the US.
  • Cascade learnings, upskill, and collaborate with brands, DMIs, channel leads, and CDMO partners on best-in-class digital shelf and CX experiences across B2C and B2B to achieve excellence in execution for our brands.
  • Share updates on US category landscape and workstreams with CDMO and Global counterparts.
Requirements:
  • 7+ years of digital marketing, merchandising, and/or content creation experience.
  • Strong understanding of the digital industry; beauty and content experience a plus.
  • Exceptional written and verbal communication skills.
  • High proficiency in Microsoft Office: Excel and PowerPoint are a must-have skill. Ability to create high-impact presentations, storytell, and influence cross-functional partners.
  • Must be skilled at executing within tight timeframes with excellent attention to detail, accuracy, and a sense of urgency.
  • Ability to manage multiple stakeholders and competing deadlines through prioritization and expectation management.
  • Must demonstrate strong analytical, organizational, critical thinking, and problem-solving skills.
  • Ability to gather and synthesize data across multiple sources to formulate insights and manage through ambiguity.
  • Promotes a culture of collaboration and teamwork within the ecommerce acceleration team and with cross-functional peers.
  • Process-oriented mindset along with a high level of curiosity.
  • Ability to take initiative, act proactively, and drive projects to the finish line.
Additional Benefits:
  • Competitive salary range: $140,100 - $203,200.
  • Competitive benefit package (medical, dental, vision, 401K, pension plan).
  • Hybrid work policy (3 days in office, 2 days work from home).
  • Flexible time off (paid company holidays, paid vacation, vacation buy program, volunteer time, summer Fridays, and more).
  • Access to company perks (VIP access to L'Oreal's internal shop for discounted products, monthly mobile allowance).
  • Learning and development opportunities (unlimited access to e-learnings, lunch and learn sessions, mentorship programs, and more).
  • Employee resource groups (think tanks and innovation squads).
  • Access to mental health and wellness programs.

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