Production Support Specialist
1 week ago
We're seeking a skilled contractor with technical writing expertise to join our team at Mindlance. As a Production Support Specialist, you will play a critical role in ensuring the integrity of computer-generated data across our major systems and related subsystems.
Key Responsibilities:
- Coordinate production support activities to ensure data accuracy and integrity
- Summarize issues and communicate system capabilities or limitations
- Participate in projects to ensure support requirements are met prior to production rollout
Requirements:
- Associates Degree or military experience
- 2 years of experience in knowledge management
- 2 years of experience in Application Technical Support
- 2 years of experience in Network Support
- 2 years of experience in Field Computer Technician
- 2 years of experience in Reporting and Analysis
Preferred Qualifications:
- Bachelor's Degree in Computer Science
- MCSE, MCSA, ITIL Certification, Basic Unix, Basic SQL
- 5 years of experience in knowledge management
- 2 years of experience in Application Technical Support
- 5 Years of experience in Network Support
Benefits:
- Health insurance
- 401(k)
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