Production Support Specialist

4 weeks ago


Plano, Texas, United States Mindlance Full time

We're seeking a skilled contractor with technical writing expertise to join our team at Mindlance. As a Production Support Specialist, you will play a critical role in ensuring the integrity of computer-generated data across our major systems and related subsystems.

Key Responsibilities:

  • Coordinate production support activities to ensure data accuracy and integrity
  • Summarize issues and communicate system capabilities or limitations
  • Participate in projects to ensure support requirements are met prior to production rollout

Requirements:

  • Associates Degree or military experience
  • 2 years of experience in knowledge management
  • 2 years of experience in Application Technical Support
  • 2 years of experience in Network Support
  • 2 years of experience in Field Computer Technician
  • 2 years of experience in Reporting and Analysis

Preferred Qualifications:

  • Bachelor's Degree in Computer Science
  • MCSE, MCSA, ITIL Certification, Basic Unix, Basic SQL
  • 5 years of experience in knowledge management
  • 2 years of experience in Application Technical Support
  • 5 Years of experience in Network Support

Benefits:

  • Health insurance
  • 401(k)


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