Client Service Team Lead

2 weeks ago


Portland, Oregon, United States Bethany Family Pet Clinic Full time

We are seeking a seasoned customer service professional to fill the position of Lead Customer Service Representative at Bethany Family Pet Clinic. As a key member of our client-facing team, you will be responsible for delivering exceptional service to pet owners and their pets, while working collaboratively with our veterinary professionals to provide high-quality patient care.

To succeed in this role, you must possess excellent communication skills, both verbal and written, and be able to work effectively in a dynamic and sometimes stressful environment. You should also have prior experience in customer service, preferably in a veterinary setting.

Our clinic offers a competitive salary of $23-$30 per hour, based on your level of experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, and a 401(k) plan with company match. We also prioritize work-life balance, offering flexible scheduling options to ensure our team members have time to recharge and pursue their interests outside of work.


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