Automotive Service Consultant

6 hours ago


Port Richey, Florida, United States Coast Mazda Full time
Service Advisor Job Description

At Coast Mazda, we're seeking a skilled Service Advisor to join our team. As a Service Advisor, you'll play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Schedule Service Appointments: Coordinate with customers to schedule service appointments, gathering necessary information to ensure a smooth process.
  • Provide Accurate Estimates: Offer detailed, written estimates for labor and parts, ensuring transparency and clarity for our customers.
  • Communicate Effectively: Maintain open communication with customers, keeping them informed of progress and any changes to their service appointment.
  • Meet Customer Expectations: Strive to meet or exceed customer satisfaction ratings, ensuring a positive experience at Coast Mazda.
  • Stay Up-to-Date: Maintain knowledge of vehicle mechanical operations, staying current with manufacturer recommendations and industry best practices.

Requirements:

  • High School Diploma: Equivalent education required.
  • Experience: Two years of experience in a dealership position, preferably in a service-related role.
  • Certifications: ASE certification preferred, but not required.
  • Communication Skills: Excellent oral and written communication skills, with the ability to effectively interact with customers and colleagues.

What We Offer:

  • Comprehensive Training: Ongoing training and development opportunities to ensure your success in the role.
  • Competitive Compensation: Competitive salary and benefits package.
  • Unparalleled Benefits: Enjoy a range of benefits, including [insert benefits here].


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