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Automotive Parts Specialist

2 months ago

Stone Mountain, Georgia, United States Gwinnett Chrysler Dodge Jeep Ram Full time
Gwinnett Chrysler Dodge Jeep Ram is seeking skilled Parts Counter Team Members

We offer an exceptional opportunity for individuals looking to thrive in a supportive and dynamic work environment. Here are some of the highlights:

  • Excellent Work-Life Balance
  • Engaging and Enjoyable Workplace
  • Career Advancement Opportunities within a Large Dealer Network
Benefits

Our comprehensive benefits package includes:

  • Medical, Dental & Vision Coverage
  • 401K Plan with Employer Match
  • Life Insurance Options
  • Short-Term Disability Coverage
  • Tuition Assistance through our partnership with Mercer University for both in-class and online programs
  • Paid Time Off
  • Opportunities for Professional Growth
  • Paid Training Programs
  • Employee Vehicle Purchase Discounts
  • Complimentary Saturday Lunches
  • Family-Owned and Operated Business
  • Long-Term Job Stability
  • Discounts on Products and Services
  • Competitive Compensation
Key Responsibilities

As a Parts Counterperson, you will:

  • Manage the entire parts sales process efficiently.
  • Engage with customers and team members in a courteous and professional manner.
  • Effectively communicate regarding the status of customer parts orders.
  • Utilize the parts catalog to accurately identify and discuss specific parts.
  • Handle incoming calls, providing pricing information and other relevant details to customers.
  • Review estimates from the body shop to ensure accuracy in parts orders and pricing.
  • Deliver outstanding service to both internal and external customers.
  • Pick and fill orders from inventory while conducting regular stock checks for accuracy.
  • Alert the parts manager about any out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and process emergency orders as needed.
  • Ensure all internal parts requests are billed appropriately on service repair orders.
  • Process payments from retail customers or obtain necessary credit approvals.
Qualifications

The ideal candidate will possess:

  • A High School Diploma or equivalent, with prior experience in auto parts sales preferred.
  • A strong desire to grow within a fast-paced work environment.
  • Excellent interpersonal and time management skills.
  • The ability to read and interpret safety and maintenance documentation.
  • Proficiency in performing calculations related to discounts, commissions, and other financial figures.
  • A valid driver's license with a clean driving record.

We are committed to being an equal opportunity employer and uphold a workplace free from discrimination and harassment based on any protected characteristic.