Enterprise Technical Support Specialist
3 weeks ago
We are seeking experienced technical support professionals to join our team in the Boston area. As a technical support engineer, you will assist clients with resolving computer-related issues and provide on-site support as needed.
Your responsibilities will include:
- Installation of workstations and configuring hardware and software applications
- End-user support for executives, office personnel, and key business stakeholders
- Migrating Windows 7 to Windows 10 using tools like Azure, SCCM, and PXE boot
- BASIC NETWORKING, RACK/STACK/PATCH, REMOTE HANDS SUPPORT, ETC.
- Experience working with Active Directory, domains, group policy, etc.
- Email, A/V conferencing, VoIP device replacement and configuration
- Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
Requirements:
- 5+ years of experience in an enterprise environment using Windows and some Apple/Mac hardware
- Application support for Microsoft Office365, SharePoint Online, and Exchange Online
- Working knowledge of Azure, Intune, and other cloud-based services
- Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS, and Windows 7 through 10
- Xerox, Canon, HP printer installation, local/network configuration, and print management
- Excellent verbal and written communication skills
- Ability to effectively operate independently as well as in a team environment
Competitive compensation and minimum 2 hours pay on all assignments. Flexible work schedule, job-related expense reimbursement, and a dynamic work environment make this an exciting opportunity for experienced IT professionals.
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