Retail Customer Service Representative

2 weeks ago


Chicago, Illinois, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and efficient Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

• Provide top-notch customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
• Collaborate with colleagues to achieve sales goals, promote products, and provide guidance to members on store policies and procedures.

Requirements:

• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs.
• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
• Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.

What We Offer:

• Competitive hourly wage, with opportunities for performance-based bonuses and career advancement.
• Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
• Paid time off, including vacation, sick leave, and holidays, with opportunities for parental leave and family care leave.
• Ongoing training and development opportunities to help you grow and succeed in your career.

Why Join Our Team?

At Sam's Club, we value our associates and strive to create a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, as well as a competitive compensation package. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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