Customer Service Representative

4 hours ago


Chicago, Illinois, United States Speed Queen Laundry Full time

Job Summary: We are seeking a skilled Customer Service Representative to join our team at Speed Queen Laundry. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients.

Key Responsibilities:

  • Assist customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
  • Handle customer questions and concerns, and inform the Assistant Store Manager or Store Manager as needed.
  • Maintain high levels of customer service by performing daily duties and ensuring a clean and organized store environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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