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DSW Store Lead Part-Time

3 months ago

Pittsburgh, Pennsylvania, United States Designer Brands Full time
Job Summary

The Lead Store Associate plays a crucial role in driving sales and results in our stores. As a key member of the store management team, you will assist in all activities to achieve business objectives. This position requires a strong focus on customer experience, inventory management, and operational efficiency.

Key Responsibilities
  • Customer Service: Maintain a positive in-store experience by modeling excellent customer service behaviors, redirecting associate behaviors to achieve store goals, and responding to customer requests and feedback with a high sense of urgency.
  • Inventory Management: Increase sales and success by maintaining sales floor and stockroom, enabling the flow of merchandise to ensure an appealing experience for consumers. Assist in planning and executing all inventory management related activities, including freight receipt, placement, markdown, and MOOS.
  • Human Resources: Work closely with the store leadership team to understand and follow policy and procedure. Support team members by training, coaching, and providing feedback in an efficient manner.
Requirements
  • Minimum 2 years retail experience
  • Minimum high school graduate or equivalent
About Designer Brands

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands. Our company is committed to empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change.