Customer Service Team Lead

7 days ago


Pittsburgh, Pennsylvania, United States Rite Aid Full time
About the Role

We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Rite Aid.

Job Summary

The Customer Service Team Lead will be responsible for supervising Store Associates, assisting with daily store operations, and providing exceptional customer service. This is a key role in ensuring the smooth operation of our stores and delivering an outstanding shopping experience for our customers.

Responsibilities
  • Supervise and assist Store Associates with daily operational tasks
  • Assist customers with their shopping needs and transactions
  • Tend to merchandising tasks via plan-o-gram
  • Perform proper receiving and stocking procedures
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • E nsure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
  • Maintain a safe, clean, and pleasing environment for customers and associates
  • Design a monthly schedule and assign work to foster an efficient and effective workflow
Requirements

To be successful in this role, you will need:

  • A High School Diploma or General Education Degree (GED)
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A salary range of $45,000 - $65,000 per year, based on experience
  • Generous paid time off
  • 401K matching
  • Career growth opportunities
About Us

Rite Aid is a leading pharmacy chain that is committed to improving health and wellness in our communities. We offer a supportive and dynamic work environment, where you can grow and develop your skills and career. Join us today and become a part of our team



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