Automotive Service Consultant

2 weeks ago


State College, Pennsylvania, United States Stocker Chevrolet, Inc. Full time
Job Overview

Stocker Chevrolet, Inc. is seeking a motivated and customer-oriented individual to fill the role of Automotive Service Consultant. This position serves as a vital link between our skilled technicians and valued customers, ensuring that all service needs are met efficiently and effectively.

Key Responsibilities:

  • Engage with customers to accurately assess their vehicle issues and concerns.
  • Conduct thorough inspections to identify potential problems.
  • Confirm warranty, insurance, or service contract coverage applicable to the vehicle.
  • Provide detailed estimates for repairs and services to customers.
  • Communicate the repair process clearly to clients, setting expectations for service timelines.
  • Document all relevant information from customer interactions in the designated system.
  • Prepare repair orders with comprehensive details for the service team.
  • Collaborate with supervisors and technicians to ensure a seamless service experience for clients.

Position Type: Full-time

Compensation: $40,000.00 - $60,000.00 annually

Benefits Include:

  • 401(k) plan
  • 401(k) matching contributions
  • Employee discounts
  • Health insurance coverage
  • Referral program incentives

Qualifications:

  • Strong time management abilities.
  • Dependable and trustworthy, with a commitment to teamwork.
  • Customer-centric approach to service.
  • Able to handle multiple tasks efficiently.
  • Excellent communication skills.
  • Willingness to work on some Saturdays.

License/Certification Required:

  • Valid Driver's License


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