Customer Service Liaison

2 days ago


New Canaan, Connecticut, United States JCW Group Full time

JCW Group is a community-oriented bank that values its employees and customers alike. We are currently recruiting for a Customer Service Liaison to join our team in the CT area.

This role is perfect for individuals who are passionate about delivering exceptional customer service and have a strong understanding of banking products and services. As a Customer Service Liaison, you will be responsible for handling client inquiries and resolving issues in a timely and professional manner.

The ideal candidate will have a minimum of 1-3 years of relevant experience in consumer, business banking, or retail services in a customer-facing role. Strong communication and problem-solving skills are essential for this position.

Responsibilities:

  • Handle client inquiries and resolve issues through effective communication and problem-solving
  • Collaborate with the sales team to prepare necessary documents for sales
  • Provide exceptional support and service to customers across all digital channels

Estimated salary: $65,000 - $85,000 per annum, depending on experience.



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