Exceptional Customer Service Representative

1 week ago


New Canaan, Connecticut, United States Bankwell Full time
Your Career Journey

Join Bankwell as a Client Support Specialist and embark on a rewarding career path that combines technical expertise with exceptional customer service. As a key member of our team, you'll be responsible for providing seamless support to our clients, from digital onboarding to troubleshooting complex issues. You'll have the opportunity to learn and grow, developing your skills in areas like digital banking, treasury management, and financial regulations.

Requirements include:
  • Minimum 2 years' experience in a related field, such as Retail or Commercial Banking, Deposit Operations, or Digital Banking.
  • Proven track record of delivering exceptional customer service, with a strong understanding of financial products and services.
  • Basic knowledge of wire transfer, ACH, and check clearing processes, as well as proficiency in Microsoft Office and other software tools.
Salary: $55,000 - $65,000 per year, depending on location and experience.

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