Customer Service Representative

7 days ago


Canaan, Connecticut, United States Love's Travel Stops & Country Stores Full time
Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a Restaurant Team Member, you will play a vital role in ensuring exceptional customer experiences and maintaining the highest standards of food quality and safety.

About the Role:
  • As a key member of our restaurant team, you will be responsible for delivering outstanding customer service by operating the cash register, serving customers, and performing daily tasks efficiently.
  • You will also be involved in food preparation, safe food handling procedures, inventory control counts, and other tasks as assigned.

In this role, you will have the opportunity to work with various teams, including management, kitchen staff, and colleagues to achieve common goals and objectives.

Key Responsibilities:
  1. Greet customers warmly and provide excellent customer service, responding promptly to their needs and concerns.
  2. Prepare food according to brand standards, specifications, and food safety expectations, maintaining high-quality products and minimizing waste.
  3. Maintain a clean and organized workspace, adhering to company safety and sanitation practices.
  4. Operate a cash register accurately and efficiently, maintaining an organized drawer and managing transactions effectively.
  5. Participate in cleaning and maintenance activities, including removing trash, cleaning equipment, and sanitizing surfaces.
  6. Perform weekly and monthly projects, such as deep cleaning and organization tasks, as assigned by your manager.

This is an excellent opportunity to develop your skills and knowledge in a fast-paced environment, working collaboratively with a diverse team to achieve exceptional results.

Requirements:
  • Friendly and approachable demeanor, with excellent communication and interpersonal skills.
  • Able to work in a dynamic environment, prioritizing tasks efficiently and meeting deadlines.
  • Basic math skills and accuracy when handling cash and operating a cash register.
  • Ability to lift up to 25 pounds, stand for long periods, and move around the restaurant as needed.
  • Available to work flexible hours, including evenings, weekends, and holidays.

We offer a competitive salary of approximately $15-$18 per hour, depending on location and experience.



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