Outbound Assistant Manager Position

1 week ago


Lebanon, Pennsylvania, United States Clark Associates Companies Full time
Job Summary

The Outbound Assistant Manager plays a crucial role in overseeing the shipping department of the facility, working closely with the Outbound Manager to ensure quality, accuracy, and excellent customer experience. This position involves assisting with day-to-day operations, training, coaching, and developing team members to achieve operational metrics and satisfy the needs of the distribution center.

Key Responsibilities
  • Assist with the management of the day-to-day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles.
  • Train, coach, develop, and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
  • Work closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
  • Provide clear and frequent communication to all teams regarding company policies and procedures.
  • Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.
Requirements
  • Minimum of 2 years of relevant experience in operations leadership.
  • Associate degree in a related field, or equivalent combination of education and experience.
  • Experience working in a distribution or manufacturing environment preferred.
Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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