Current jobs related to Client Experience Manager - Medford, Oregon - Driveway

  • Client Experience Manager

    6 hours ago

    Medford, Oregon, United States Alsco Full time

    We're seeking an experienced Client Experience Manager to join our team at Alsco. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through proactive and responsive communication.About the Role:Drive customer loyalty by responding to inbound and making proactive outbound callsCoordinate the...

  • Client Experience Manager

    13 hours ago

    Medford, Oregon, United States Alsco Full time

    Job DescriptionThe Customer Service Coordinator plays a crucial role in ensuring that customers receive exceptional service and support. This includes responding to customer inquiries, resolving issues, and providing solutions to meet customer needs.Main Responsibilities:Respond to customer inquiries in a timely and professional mannerProactively engage with...

  • Client Relationship Manager

    3 weeks ago

    Medford, Oregon, United States Purelight Power Full time

    Job Title: Client Relationship ManagerPurelight Power is seeking an experienced Client Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving sales growth.About the Role:Develop and implement sales...

  • Insurance Agency Client Experience Specialist

    3 weeks ago

    Medford, Oregon, United States Shannon Harris - State Farm Agent Full time

    As a Customer Service Representative with Shannon Harris State Farm Insurance Agency, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. With a focus on attention to detail, customer service skills, and a desire to help people, you will be an ideal fit for our team. This...

  • Client Success Representative

    3 weeks ago

    Medford, Oregon, United States Purelight Power Full time

    Career Opportunity: Client Success RepresentativeAbout Purelight Power:We're a forward-thinking company focused on empowering customers through personalized experiences. Our talented team works together to craft innovative solutions and deliver exceptional results.Job Summary:We're looking for a seasoned Client Success Representative to contribute to our...

  • Client Acquisition Specialist

    3 weeks ago

    Medford, Oregon, United States Russell Brown - State Farm Agent Full time

    Join Our TeamRussell Brown - State Farm Agent is seeking a skilled Client Acquisition Specialist to join our team in Medford, OR.In this role, you will build strong relationships with clients and provide exceptional customer service.About the PositionManage client accounts and update information in the database.Assist clients with policy changes and...

  • Client Services Leadership Position

    5 days ago

    Medford, Oregon, United States People's Bank of Commerce Full time

    Job Overview">The Client Services Supervisor is a key role within the Operations Team at People's Bank of Commerce, overseeing positions and ensuring seamless operations.">About the Job">The ideal candidate will have strong leadership skills and experience in managing teams, with a focus on client satisfaction and retention.">Key Responsibilities">Lead and...

  • Client Services Supervisor Lead

    5 hours ago

    Medford, Oregon, United States People's Bank of Commerce Full time

    Job OverviewAbout the JobThe Client Services Supervisor oversees positions within the Operations Team. This includes but is not limited to the Account Analysts and Client Services Associates. The Client Services Supervisor works closely with the Vice President of Operations (VPO) to provide employee training/development, manage operational risk, and provide...

  • System Experience Specialist

    2 days ago

    Medford, Oregon, United States Purelight Power Full time

    About UsPurelight Power is a leading provider of solar solutions, committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact on our clients' lives by providing them with world-class support and service.Job DescriptionOverviewThis role requires a highly motivated and organized individual who can provide...

  • Client Engagement Officer

    3 weeks ago

    Medford, Oregon, United States Oregon Pacific Bank Full time

    Join Our TeamOregon Pacific Bank is seeking a Client Engagement Officer to join our team. As a key member of our commercial banking group, you will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and providing exceptional customer service.Key ResponsibilitiesBuild and maintain strong...

  • Client Onboarding Expert

    2 days ago

    Medford, Oregon, United States Purelight Power Full time

    We are looking for a Client Onboarding Expert to join our team at Purelight Power. As a key member of our team, you will play a critical role in delivering an exceptional post-installation experience for our clients.">Your primary responsibilities will include:Providing personalized support and education to clients through virtual appointmentsEnsuring...

  • Client Care Specialist

    7 days ago

    Medford, Oregon, United States Puget Collision Full time

    Job OverviewThe Client Care Specialist is an essential role within our organization, serving as the primary point of contact for customers. Key responsibilities include greeting customers professionally, responding to inquiries in a timely manner, and informing them of the repair process and estimated delivery date.Required Skills and QualificationsI-CAR...

  • Compassionate Caregiver for a Client in Medford

    5 days ago

    Medford, Oregon, United States Right at Home Full time

    Job Overview:We are seeking a compassionate and dedicated caregiver to provide in-home care for a client with dementia. This role requires a patient and understanding individual who can create a safe, comfortable, and supportive environment for our client. Right at Home is a top-rated in-home care agency that has been serving seniors for over 25 years with...

  • System Experience Specialist

    2 days ago

    Medford, Oregon, United States Purelight Power Full time

    Purelight Power is a leading provider of innovative solar solutions. We are seeking a highly skilled Post Install Representative to join our team in Medford, OR.">The ideal candidate will possess excellent interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced environment.>Key responsibilities include:Providing...

  • Customer Experience Specialist

    3 weeks ago

    Medford, Oregon, United States Russell Brown - State Farm Agent Full time

    Job OverviewWe are seeking a Customer Experience Specialist to join our Russell Brown - State Farm Agent team. This role involves generating exceptional client experiences that reinforce the growth of a successful insurance agency.

  • Construction Project Manager

    3 weeks ago

    Medford, Oregon, United States HMK Company Full time

    Transforming Communities through Impactful ProjectsHMK Company, a renowned leader in program and project management, is seeking a skilled Construction Project Manager to join our dynamic team. Based in Salem, OR, with offices in Bend and Medford, we have over 40 years of experience serving school districts and local government entities. Our work has...

  • Business Development Manager

    3 weeks ago

    Medford, Oregon, United States Imagicomm Communications LLC Full time

    Job OverviewSouthern Oregon's leading television group, Imagicomm Communications LLC, is seeking an experienced account executive to manage existing relationships and develop new business opportunities across our 4-station network, website, digital, and social media platforms. The ideal candidate will have a proven track record of success in sales...

  • Account Management Specialist

    3 weeks ago

    Medford, Oregon, United States Russell Brown - State Farm Agent Full time

    Job DescriptionAs an Account Management Specialist with Russell Brown - State Farm Agent, you will be responsible for managing customer relationships and driving business growth. You will work closely with our sales team to develop and implement effective customer retention strategies, ensuring that our clients receive the best possible service. We are...

  • Banking Services Manager Position

    5 days ago

    Medford, Oregon, United States People's Bank of Commerce Full time

    About the JobThe Banking Services Manager Position at People's Bank of Commerce offers a challenging opportunity to lead a high-performing team and contribute to the success of our organization.Main ResponsibilitiesLead and manage a team of Client Services Associates and Account Analysts to achieve outstanding results in client satisfaction and...

  • Construction Project Manager

    3 weeks ago

    Medford, Oregon, United States HMK Company Full time

    Job SummaryWe are seeking an experienced Construction Project Manager to join our Medford office. As a key member of our team, you will be responsible for leading impactful projects from vision to reality. Your expertise in construction project management, preferably in K-12 school construction, will enable you to excel at building and maintaining strong...

Client Experience Manager

3 weeks ago

Medford, Oregon, United States Driveway Full time
Client Experience Manager

This key role involves leading customer satisfaction improvement initiatives, ensuring seamless communication between Driveway and customers. You will prioritize customer concerns and drive prompt resolutions.

Main Responsibilities:
  • Spearhead customer satisfaction improvement projects across various locations.
  • Coordinate with dealership staff to address customer concerns.
  • Implement strategies to boost customer satisfaction through ongoing improvement efforts.
  • Regularly check-in with customers to verify satisfaction levels.
  • Monitor and analyze customer feedback and survey results using the FreshDesk Omni Program.
  • Collaborate with the Reputation and Brand Team to track online reviews and social media sentiment.
  • Establish procedures for resolving Better Business Bureau complaints and work with dealership staff for comprehensive solutions.
Essential Skills:
  • Detailed-oriented approach and ability to work efficiently under pressure.
  • Excellent communication and interpersonal skills.
  • Experience in Warranty Claims or Collections highly desirable.
  • Basic computer proficiency.
  • Positive team attitude.
Benefits and Compensation:
  • $20-$22 hourly rate.
  • Medical, dental, and vision insurance plans.
  • Paid holidays and time-off policies.
  • Short-term and long-term disability insurance.
  • Life insurance and retirement savings options.
  • Stock purchase and wellness programs.

Salary estimate: $44,000 - $47,360 annually, dependent on location and individual qualifications.