Client Success Representative

5 days ago


Medford, Oregon, United States Purelight Power Full time
Career Opportunity: Client Success Representative

About Purelight Power:
We're a forward-thinking company focused on empowering customers through personalized experiences. Our talented team works together to craft innovative solutions and deliver exceptional results.

Job Summary:
We're looking for a seasoned Client Success Representative to contribute to our team's success. As a key player, you'll ensure clients receive world-class support and guidance throughout their system ownership journey. Your responsibilities will include facilitating seamless onboarding, addressing concerns, and fostering strong client relationships.

Key Responsibilities:
  • Client Support: Deliver superior support and guidance to clients via virtual appointments and other channels.
  • Communication: Collaborate with internal stakeholders to address client concerns and drive business growth.
  • Documentation: Maintain accurate records of client interactions, activities, and outcomes.

Requirements:
  • Prior experience in customer-facing roles such as sales, marketing, or customer service.
  • Prior experience in client relationship management or account management.
  • Outstanding communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in CRM software and Microsoft Office.
  • Prior experience in the solar industry a plus.

What We Offer:
Purelight Power provides a dynamic work environment, competitive compensation ($62,000 - $80,000 per annum), and exciting opportunities for professional growth.

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