Insurance Agency Client Experience Specialist

1 week ago


Medford, Oregon, United States Shannon Harris - State Farm Agent Full time

As a Customer Service Representative with Shannon Harris State Farm Insurance Agency, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. With a focus on attention to detail, customer service skills, and a desire to help people, you will be an ideal fit for our team. This opportunity is perfect for enhancing your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our customers.

We are looking for a dedicated and driven individual who is passionate about delivering excellent customer service. If you have strong communication and interpersonal skills, are detail-oriented and able to multitask, and have previous customer service experience, we encourage you to apply.

The responsibilities of this role include answering customer inquiries and providing policy information, assisting clients with policy changes and updates, processing insurance claims and following up with clients, and maintaining accurate records of customer interactions. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits such as 401(k) matching, bonus based on performance, health insurance, and paid time off.



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