Customer Service Advocate
1 day ago
About Zurich NA
">Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management products. With over 150 years of experience, we serve more than 25 industries and insure 90% of the Fortune 500.
">Job Description
">This is a unique opportunity to join a dynamic team as a Customer Service Representative. You will be responsible for resolving customer billing inquiries, working closely with internal teams to ensure seamless resolution.
">Responsibilities and Qualifications
">You will:
">- Handle customer inquiries via phone and email
- Work collaboratively with internal teams to resolve issues
- Meet or exceed established service levels
To succeed in this role, you should have:
">- A High School Diploma or Equivalent, plus 3+ years of Account Management experience
- OR: Zurich Certified Insurance Apprentice with an Associate's degree and 1+ year of Account Management experience
- Billing experience preferred
- Excellent verbal and written communication skills
What We Offer
">We offer:
">- Competitive salary: $60,000 - $80,000 per year
- A comprehensive benefits package, including medical, dental, and vision
- Opportunities for career growth and development
Our Commitment to Diversity and Inclusion
">Zurich North America values diversity and inclusion, striving to create an environment where everyone feels welcome and empowered to contribute.
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