Store Operations Manager

2 days ago

Saint Paul, Minnesota, United States Jimmy John's Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Jimmy John's restaurant team. As a General Manager, you will be responsible for overseeing all aspects of store operations, including customer service, food quality, and employee management.

Key Responsibilities
  • Manage store operations to ensure exceptional customer service and high-quality products.
  • Direct the successful execution of fast, accurate sandwiches and world-class customer service.
  • Interact effectively with all levels of the organization and the broader Jimmy John's Company.
Major Duties and Responsibilities
  • Establish labor goals and staff needs, including pay rates.
  • Manage a staff of approximately 3 to 15 employees, assigning, overseeing, and evaluating work.
  • Manage hiring, training, evaluation, discipline, and termination of employees.
  • Provide on-the-job training for new employees.
  • Delegate and responsible for ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies.
  • Supervise food preparation and service operations.
  • Ensure every customer receives world-class customer service.
  • Route deliveries and serve drivers to maximize delivery business and speed.
  • Execute systems and procedures with 100% integrity and completeness.
  • Complete daily and weekly paperwork.
  • Responsible for 100% of the cash drawers at all times during the shift.
  • Implement corporate policies.
  • Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
  • Receive and store product.
  • Conduct weekly manager's meetings.
  • Audit systems and procedures as well as shift-ending paperwork.
  • Arrange for preventive maintenance and upkeep on store's equipment and supplies.
  • Perform other related duties as required.
Additional Responsibilities
  • Assist in-shoppers during rush periods to ensure restaurant efficiency.
  • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and correctness.
  • Complete daily food preparation, including opening procedures, meat and vegetable slicing, and bread production.
Requirements
  • High school graduate or equivalent training.
  • Completion of recommended corporate training programs.
  • Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
  • Experience with a retail food company is a plus.
Physical Requirements
  • Position requires bending, standing, and walking the entire workday.
  • Must be able to lift 50 pounds.
  • Must be at least 19 years of age.
  • Must have the stamina to work a minimum of 50-60 hours a week.

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