Order Fulfillment Specialist

5 days ago


Country Club Hills, Illinois, United States Martec International Full time

About This Opportunity:



We are seeking a highly motivated and detail-oriented individual to join our team as an Order Fulfillment Specialist. In this role, you will be responsible for managing orders, inventory requirements, and fulfilling customer orders while providing exceptional customer service.

This full-time position offers a competitive salary of $21.25 per hour, paid bi-weekly, with a range of benefits including medical, dental, and vision insurance, 401(k) + company match, life insurance, and paid time off.

Key Responsibilities:

The successful candidate will have prior experience in order fulfillment, strong data entry skills, and excellent customer service skills. Key responsibilities include:

  • Managing orders, inventory requirements, and fulfilling customer orders.
  • Providing exceptional customer service via phone and email.
  • Identifying and resolving issues related to shipments or order processing.
  • Building rapport with customers and actively listening to their requests and inquiries.
  • Handling each call until a resolution is reached, including follow-up to ensure actions are completed.
Requirements:
  • High school diploma required; college degree or current enrollment preferred.
  • Strong written and verbal communication skills.
  • Ability to multi-task and prioritize tasks effectively.
  • Experience with Microsoft Office and data entry software.
  • Excellent organizational, interpersonal, and communication skills.
  • Team-oriented mindset and strong work ethic.


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