Customer Service Specialist

3 days ago


Bethlehem, Pennsylvania, United States WEIS LLC Full time
Job Description

Weis Markets is seeking a Customer Service Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment, and maintaining accuracy during transactions.

In this role, you will have the opportunity to work in a fast-paced retail environment, interact with customers from diverse backgrounds, and contribute to the overall success of our store. If you are a team player who is passionate about delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service by greeting customers, answering questions, and resolving concerns promptly and professionally.
  • Operate front-end scanning equipment, cash registers, and other technology to process transactions accurately and efficiently.
  • Maintain knowledge of weekly ads, marketing promotions, and store layouts to answer customer questions and provide product recommendations.

Requirements:

  • Bachelor's degree or equivalent experience required.
  • Excellent communication and interpersonal skills necessary.
  • Ability to work in a fast-paced retail environment and adapt to changing circumstances.
  • Familiarity with cash handling procedures and basic math concepts preferred.

Salary Range: $12-$15 per hour. Estimated annual salary: $24,000 - $30,000.



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