Customer Success Specialist

3 days ago


Bethlehem, Pennsylvania, United States OriginLab Corporation Full time
Company Overview: OriginLab Corporation is a global leader in developing data analysis and graphing software that provides a comprehensive solution for scientists and engineers. Our commitment is to deliver exceptional support and solutions to our customers while striving to exceed their expectations.

Key Responsibilities: In this Customer Success Specialist role, you will contribute to the success of our customers by providing them with exceptional support and guidance throughout their journey with our products. Your key responsibilities will include working closely with customers to understand their needs, offering tailored solutions, and addressing any concerns they may have. You will also be responsible for sending renewal quotes, following up on renewals, and collaborating with the sales team to ensure timely renewals. Additionally, you will collaborate with various teams to resolve customer issues efficiently.

Estimated Salary Range: $58,000 - $68,000 per year depending on experience and location.

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