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Benefits Account Manager

2 months ago


Carol Stream, Illinois, United States Alera Group, Inc. Full time
Account Manager - Employee Benefits

Alera Group Midwest, formerly GCG Financial LLC, is seeking a skilled Account Manager - Employee Benefits to join our Employee Benefits team.

We're a dynamic organization that empowers our employees to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.

As a key member of our team, you will coordinate the placement and service of employee benefits for our clients, leveraging your knowledge of benefits insurance services, HR administrative functions, and plan design.

Responsibilities:

  • Work with Advisors and staff to onboard new business and complete renewal processes by following workflow procedures and best practices.
  • Maintain complete client files, including policy information, activities, attachments, and correspondence.
  • Assist in the RFP process, compare carrier proposals, and provide a summary of programs and options to support clients in making decisions about insurance programs.
  • Help build and deliver Open Enrollment and New Hire presentations.
  • Remain current on vendor/carrier plans and programs, industry trends, and legislation.
  • Provide excellent service and support for internal and external clients, including claims, billing, enrollment, and benefit inquiries.
  • Develop and maintain positive working relationships by collaborating with coworkers and insurance carriers.

Requirements:

  • Knowledge of medical, dental, vision, and ancillary benefits.
  • Microsoft Office experience required (Excel, Word, PowerPoint).
  • HRIS system familiarity is a plus.
  • Detail-oriented, sense of urgency, problem-solving skills, team player, organized, and excellent communicator.

We offer comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and more.

Alera Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.