Early Start Resource Network Coordinator

4 weeks ago

San Bernardino, California, United States St. Elizabeth's Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Early Start Resource Network Secretary to provide administrative support to our team. The successful candidate will be responsible for receiving and handling incoming phone calls, tracking contacts, and disseminating communication to families and professionals.

Key Responsibilities
  • Receive and appropriately handle or route incoming phone calls on multiple phone lines.
  • Track contacts and accurately input into database.
  • Triage incoming referrals and track process.
  • Monitor distribution lists in email marketing platform and disseminate communication to families and professionals.
  • Develop and format newsletters and event calendars.
  • Update website calendar of events.
  • Prepare copies of educational materials.
  • Assist Manager and team with coordination, implementation and hosting of special events, meetings, and trainings.
  • Take meeting notes/minutes and distribute appropriately.
  • Assist with maintenance of office inventory.
  • Ensure confidentiality of all family and client information.
  • Demonstrate sensitivity to working with culturally, economically and/or socially diverse populations.
  • Attend staff meetings and professional development trainings.
  • Seek to maintain current and relevant knowledge base.
  • Keep Manager informed of pending work, work in progress and problems encountered.
  • Work cooperatively and effectively with others.
Requirements
  • High school diploma or equivalent required.
  • One (1) year of office clerical work including skilled typing and processing of a heavy volume of documents.
  • Parent or family member of a child with special needs is preferred.
  • Knowledge of the early intervention and developmental disability system, plus related services are preferred.
  • Two years of increasingly responsible office experience involving skilled typing is preferred.
  • Proficient knowledge of Microsoft Office products, email marketing platforms, and the ability to type accurately.
  • Must be self-motivated and able to work independently.
  • Ability to establish and maintain effective working relationships with others.
  • Good verbal and written communication skills.
  • Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation.
Benefits

We offer a generous benefits package and employee perks, including a sign-on bonus and hourly range compensation. To view our benefits package and employee perks, please click HERE.

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