Server Associate
3 weeks ago
The Server position at Holbrook is a key role in providing exceptional customer service to residents and guests in our food and beverage outlets.
Key Responsibilities:
- Prepare the dining room for guests by setting tables and stocking supplies prior to service.
- Collaborate with the F&B team to ensure a positive dining experience for guests.
- Greet guests warmly and suggest menu items based on specials.
- Communicate orders to the kitchen and bar staff.
- Monitor tables for additional service needs and communicate order status.
- Inspect orders for accuracy and quality before serving.
- Work closely with management to address and resolve customer concerns.
- Enter orders into the POS system and process payments.
- Ensure availability of supplies and complete assigned side work.
Requirements:
- High school diploma or equivalent; previous server experience preferred.
- Be 18 years or older.
- Good communication and problem-solving skills.
- Ability to interact professionally with associates, residents, and guests.
- Reliable and hard worker with a friendly personality.
- Ability to work calmly under pressure and in a fast-paced environment.
- Customer-oriented with a "guest-first" mentality.
- Ability to work nights, weekends, and some holidays.
- Ability to climb stairs carrying food and drinks.
- Willingness to consent to and pass a drug screen and background check.
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