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Patient Service Representative, Gastroenterology Specialist
2 months ago
We are seeking a highly skilled and organized Patient Service Representative to join our team at North Shore Physicians Group. As a key member of our gastroenterology office, you will play a vital role in ensuring the smooth operation of our practice.
Key Responsibilities- Schedule appointments and obtain prior authorizations from insurance companies as needed.
- Manage patient check-in and check-out processes, including greeting patients, answering questions, and assisting with paperwork.
- Collect co-payments and schedule follow-up appointments, tests, and procedures.
- Field incoming telephone calls and triage appropriately.
- Monitor patient flow and waiting room activity.
- Provide general support to practice leadership, clinicians, and peers.
- 2 years of experience working in a community-based medical practice preferred.
- Epic experience preferred.
- High School Diploma or College-level coursework preferred but not required.
As a Patient Service Representative at North Shore Physicians Group, you will have the opportunity to work in a dynamic and supportive environment. Our team is dedicated to providing exceptional patient care, and we are committed to helping our employees grow and develop in their careers.
