Patient Service Representative, Endocrinology

4 weeks ago


Salem, Massachusetts, United States Mass General Brigham Full time
About Us
Mass General Brigham is a leader in innovative practices, committed to delivering exceptional patient care and advancing the field of medicine. Our team of healthcare professionals is dedicated to providing a supportive and collaborative work environment that fosters growth and development.

We are seeking a highly skilled Patient Service Representative to join our team. As a key member of our medical office, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our clinical team.

Responsibilities:
Schedule appointments and obtain prior authorizations as needed
Greet patients, answer questions, and assist with pre-visit paperwork
Complete forms, collect co-payments, and schedule follow-up appointments
Field incoming telephone calls and triage appropriately
Monitor patient flow and waiting room activity

Qualifications:
2 years of experience working in a community-based medical practice preferred
Epic experience preferred
Positive attitude, innovative spirit, and genuine passion for healthcare

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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