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Behavioral Health Coordinator
2 months ago
The Behavioral Health Coordinator is a key member of the collaborative care team at University Hospitals. This role is responsible for supporting and coordinating the behavioral, mental, and physical health care of patients on an assigned caseload. The coordinator will work closely with the patient's medical provider and other internal and community behavior and/or mental health providers to ensure comprehensive care.
Key Responsibilities
- Support the behavioral, mental, and physical health care of patients on an assigned caseload, coordinating care with medical providers and other relevant stakeholders.
- Screen and assess patients for common behavioral, mental health, and substance use disorders, facilitating patient/caregiver engagement and follow-up care.
- Provide caregiver and patient education about common behavioral, mental health, and substance use disorders, as well as available treatment options.
- Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications.
- Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
- Provide brief behavioral interventions using evidence-based techniques, such as behavioral activation, problem-solving treatment, cognitive behavioral therapy, motivational interviewing, or other treatments as appropriate.
- Participate in regularly scheduled caseload consultation with the psychiatric consultant, developmental psychologist, and/or medical team to communicate treatment recommendations to the patient's medical provider.
- Track patient follow-up and clinical outcomes using a registry, documenting in-person and telephone encounters and using the system to identify and re-engage patients.
- Document patient progress and treatment recommendations in Epic and other required systems, ensuring seamless communication with medical providers, psychiatric consultants, and other treating providers.
- Facilitate treatment plan changes for patients not improving as expected, in consultation with the medical provider and psychiatric consultant, and refer patients to more intensive or specialized behavioral or mental health care when necessary.
- Develop and complete self-management plans with patients/caregivers who have achieved their treatment goals and are soon to be discharged from the caseload.
Requirements
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Qualifications
- Bachelor's Degree required.
- Master's Degree preferred.
Work Experience
- 2+ years experience in healthcare, behavioral health, or medical setting required.
- Experience with assessment and treatment planning for common behavioral/mental health and/or substance use disorders required.
- Experience with evidence-based counseling techniques required.
- Experience with screening for common behavioral/mental health and/or substance use disorders required.
Knowledge, Skills, & Abilities
- Demonstrated ability to collaborate and communicate effectively in a team setting.
- Ability to maintain effective and professional relationships with patients and other members of the care team.
- Working knowledge of differential diagnosis of common behavioral/mental health and/or substance use disorders, when appropriate.
- Ability to effectively engage patients in a therapeutic relationship, when appropriate.
- Ability to work with patients by telephone as well as in person (both individually and in groups).
- Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common behavioral/mental health disorders, when appropriate.
- Basic knowledge of psychopharmacology for common behavioral/mental health disorders that is within the appropriate scope of practice for the type of provider filling this role.
Accepted Licenses
- Licensed Social Worker (LSW or LISW) in the State of Ohio (preferred).
- Registered Nurse (RN) in the State of Ohio.
- Nurse Practitioner (NP) in the State of Ohio.
- Licensed Professional Counselor (LPC or LPCC) in the State of Ohio (preferred).
Position Details
This position will be split between 2 primary care practices in South Euclid.
