Customer Service Representative

4 weeks ago


Livingston, Alabama, United States Cody Mordecai - State Farm Agent Full time
Job Description

As a Customer Service Representative at Cody Mordecai - State Farm Agent, you will play a vital role in helping our agency service the existing book of clientele. Your primary responsibility will be to provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Key Responsibilities
  • Service existing clients and establish customer relationships
  • Provide customer-focused support and education on insurance options
  • Respond to customer inquiries and resolve issues in a timely manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements
  • Excellent communication and interpersonal skills
  • Self-motivated and detail-oriented
  • Ability to work in a team environment and adapt to changing priorities
  • Property/Casualty and Life/Health license (must be able to obtain)

We are committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. If you are motivated to succeed and have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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