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Customer Service Representative

1 month ago

Livingston, Montana, United States Opportunity Bank of Montana Full time

At Opportunity Bank of Montana, we're committed to providing exceptional customer service and building strong relationships with our customers. As a Customer Service Teller, you'll be the face of our bank, providing friendly and helpful service to our customers. Your responsibilities will include:

  • Establishing and maintaining relationships with existing and new customers to achieve branch sales goals and provide exceptional customer service.
  • Performing security and maintenance of proper cash requirements in teller drawers, adhering to authority limits, and balancing teller drawer/cash.
  • Responding to customer inquiries, resolving issues, and recognizing cross sales opportunities. Educating customers on alternative channels to provide service.
  • Performing banking services for customers, including processing transactions accurately and efficiently to build rapport, customer confidence, and trust.
  • Adhering to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank.
  • Performing other related duties as assigned.

Requirements:

  • High school diploma or equivalent.
  • Preferences: Cash-handling experience.

Opportunity Bank of Montana is an equal opportunity employer. We're committed to providing a positive and inclusive work environment for all employees. If you're passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply today