Front Desk Operations Manager

5 days ago


Little Falls, Minnesota, United States AMERICINN Full time
Job Overview: As a Front Desk Supervisor with Americinn, you will oversee a team of front desk associates to deliver exceptional guest experiences. Your responsibilities include creating and implementing goals, handling scheduling and time-off requests, setting service standards, and training new staff members. Ideal candidates have strong customer service and leadership backgrounds.

Responsibilities:
  • Create and implement short- and long-term goals for the company and front desk staff
  • Manage staffing schedules and time-off requests
  • Lead by example, providing exceptional customer service to all guests
  • Train new and existing staff members to meet expectations
  • Collaborate with the rest of the team to deliver high-quality customer service


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