Fitness Center Representative
5 days ago
The Member Services Representative will be responsible for delivering an exceptional member experience by providing top-notch customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities- Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Handle all front desk activities, including answering phones, checking members into the system, new member sign-ups, and providing tours.
- Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
- Assist in maintaining the cleanliness and organization of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
- Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
- Strong listening and problem-solving skills.
- Demonstrate diplomacy in all interactions, using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- May encounter toxic chemicals during shift.
Background screening is required for employment.
Compensation: $9.00 per hour
Planet Fitness is a dynamic and growing company that values its employees and provides opportunities for growth and development.
We are committed to creating a Judgement Free Zone where members can feel comfortable and motivated to achieve their fitness goals.
Join our team and be part of a company that is shaping the future of fitness.
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