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Customer Service Representative

2 months ago

Klamath Falls, Oregon, United States Amtrak Full time
Amtrak Customer Service Representative

As a Customer Service Representative at Amtrak, you will be responsible for providing exceptional customer service to passengers from inside the station to the platform. Your key responsibilities will include greeting and servicing passengers, ensuring their comfort and safety, and handling checked baggage, package express, and company materials in the station and on/off trains.

Key Responsibilities:
  • Provide superior customer service to passengers
  • Greet and service passengers in a professional and courteous manner
  • Ensure passenger comfort and safety
  • Handle checked baggage, package express, and company materials

Amtrak is committed to providing a safe and welcoming environment for all passengers. As a Customer Service Representative, you will play a critical role in ensuring that our passengers have a positive experience on our trains and in our stations.