Senior Warehouse Operations Manager
2 months ago
Position Overview:
The Senior Warehouse Operations Manager is responsible for overseeing the Distribution Center and leading a team of supervisors to deliver comprehensive warehousing and transportation solutions.
Key Responsibilities:
- Directly engage with clients to promptly address issues while ensuring a high level of customer satisfaction.
- Develop and execute strategic operational plans for the facility.
- Identify and resolve operational challenges by implementing continuous improvement and LEAN methodologies to enhance team cohesion, objectives, productivity, and outcomes.
- Recruit, mentor, and evaluate staff performance while fostering a positive work environment.
- Maintain effective communication within teams and across departments, reviewing data to identify and implement necessary actions.
- Potentially manage profit and loss statements based on the complexity and scope of operations.
- Champion a proactive safety culture consistent with company policies to ensure a secure working environment.
- Enforce safety management protocols and monitor equipment maintenance through checklists and observations.
Additional Duties:
- Perform other assigned responsibilities as needed.
Required Skills and Qualifications:
- Strong problem-solving abilities.
- Excellent verbal and written communication skills with proven leadership capabilities.
- Ability to cultivate professional relationships across all organizational levels.
- Capacity to work independently and collaboratively within a team.
- Adaptability to thrive in a fast-paced environment.
- Proficient organizational, analytical, and computer skills.
- Ability to foster an inclusive and engaged workplace.
- Experience managing Profit & Loss statements may be preferred depending on operational complexity.
- Highly organized with strong time management skills and attention to detail.
Educational Background:
- High School diploma or GED required.
- Bachelor’s degree in Business, Logistics, or Supply Chain preferred.
- Master’s degree in a related field is a plus.
- Minimum of five years of relevant experience in supply chain, logistics, or warehouse management required.
- At least five years of experience in leadership and development of direct reports is essential.
- Experience with customer interactions is preferred.
Compensation and Benefits:
- Competitive salary range based on experience.
- Annual bonus potential.
- Comprehensive health and welfare benefits, including medical, dental, and vision coverage.
- 401(k) savings plan with company match and employee stock purchase options.
- Paid time off and holidays.
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