Director of Operational Excellence
4 weeks ago
Job Summary
The Director of Operational Excellence will play a pivotal role in driving operational excellence and efficiency within the Technical Operations department at Atlas Air, Inc. This dynamic leader will enable structured problem solving, finding the right problems to solve, designing the right solutions, and building the right implementation plans.
The primary responsibility of this role is to lead a portfolio of high-value projects aimed at transforming inventory planning and management, maintenance programs and planning, maintenance and procurement contracts, frontline resource planning, and more. The Director will build comprehensive business cases to substantiate ROI, vet plans, and secure funding for transformation projects.
This role requires a strong financial acumen, data fluency, and data storytelling. The ideal candidate will have experience leading multiple large projects through analysis, planning, execution, and activation. They will also have a deep understanding of aircraft maintenance, engineering, and supply chain operations, as well as knowledge of best practices in data analytics and technology.
Key Responsibilities
- Analyze operational and financial data to develop and investigate hypotheses about performance drivers in aircraft maintenance, engineering, and supply chain.
- Translate pain points, anecdotes, observations, current state processes, and KPIs into clearly scoped opportunities for new and/or more clearly defined transformation projects.
- Estimate financial value and operational impact of transformation projects, specifying value levers and how/where outcomes will translate to Atlas P&L.
- Map current state business processes with an emphasis on evaluating how Atlas makes key decisions, both strategic and operational.
- Lead cross-functional teams to design future state business processes and identify what needs to happen to make the change a reality.
- Inform the design of quantitative models to guide better decisions and technology to enable future state operational workflows.
- Plan change management activities required for value capture, including communications, employee training, and technology cutovers.
- Manage a large portfolio of high-value projects through PMO framework, ensuring progression according to scope, schedule, budget, and quality standards.
- Document project risks and dependencies, then work across the enterprise to mitigate these proactively so transformation delivery timelines stay on track.
- Guide operational leaders and internal/external resources during project build and activation phases.
- Respond to roadblocks quickly, escalating requests for attention, action, resources, or funding to the appropriate audiences.
- Serve as a member of and trusted advisor to the Technical Operations leadership team, focused on driving departmental activities toward achieving company goals.
- Align diverse stakeholders around a single vision, set of priorities, and understanding of portfolio finances, timelines, risks, and status.
Qualifications
- Bachelor's degree required.
- Advanced degree - MBA or quantitative field (ex. economics, operations research, statistics, data science, industrial engineering) - preferred.
- 7-12 years of experience, including 3+ years managerial experience.
- Experience in aviation operations strongly preferred - ideally in consulting, strategy, analytics, continuous improvement, or operations planning functions.
- Understanding of aircraft maintenance, engineering, and supply chain operations preferred.
- Knowledge of best practices in data analytics and technology preferred.
- Experience leading multiple large ($1mil+) projects through analysis, planning, execution, and activation.
Salary Range
$149,000 - $201,622
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
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