Bakery Team Lead

8 hours ago


Chapel Hill, North Carolina, United States Insomnia Cookies Full time

As a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery operation. You will be responsible for leading a team of cookie enthusiasts, ensuring that every guest has an exceptional experience, and maintaining a clean and safe working environment.

Key Responsibilities:

  • Lead a team of bakery staff to provide excellent customer service and quality products
  • Support store leadership in maintaining operations, communicating with the team, and monitoring production efficiency
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
  • Manage cash handling and deposits
  • Provide a safe and clean working environment for guests and staff

Requirements:

  • At least 1 year of experience in a customer service-focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Ability to lead by example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

About Us:

Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its delicious delivery and innovative bakery concept. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible".


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